Frequently Asked Questions

What can I expect when I call for a free quote?

You should expect to speak with our owner, James, who will review and discuss your request.  He will explain what to expect in the process. You would then receive a written proposal via mail or email, whichever you prefer.  Should you decide to use our services, our scheduler would contact you to set up an appointment for the service.

How are you different from the other companies?

We focus on delivering the highest standards with a strong emphasis on providing you with the best customer service around. We return our calls within a reasonable amount of time, and take the time to explain the process to our clients.

Are you insured?

Yes, we are licensed and insured in the state of Oregon.

How do I know who to trust?

We hold 100% customer satisfaction rating for our outstanding reliability, quality, and responsiveness.

How long does the process take to clean my roof?

Depending on the size of the roof, we typically complete the job within the same day.

Do I need to be present for the service?

No you do not. We ask that all doors and windows are closed, and for the outside water source to be on. We also ask that all outdoor furniture is moved away from the surface to be cleaned.

How much does roof cleaning cost?
It depends on three things; Size (sq ft) Pitch (how steep) and complexity of the roof (includes excessive moss or excessive peaks).

What causes those black stains on my roof?

Most black stains on roofs are caused by algae (Gloeocaspa Magma). This is an airborne spore that can land on most any roof, and can actually harm your roof by eating into the limestone that is a component of many shingles today. When it rains, the algae can slowly spread down the roof, adding more stains and streaks. We can not only remove the algae, but help keep it from coming back. Major shingle manufacturers recommend that you clean this algae off — but not to use high pressure washing to do it. Have wood shingles on your house? We can clean those too!

How long before I see the full results of roof cleaning?

In most cases, you will see the results within minutes but, if the roof has actively growing moss, it could take a couple of weeks for the treatment to penetrate and reach the root system.

Why do I need to clean my roof?

In addition to looking ugly, the root system of the various types of algae dislodges the granules that protect and give color to your shingles. Over time, the mildew and algae slowly work to deteriorate the integrity of your shingles and gives your home an old, dirty ugly appearance. Ultimately, it reduces the lifespan of your roof.

How often should I get my roof cleaned?

Once it has been professionally cleaned, it should look good for 5-6 years. But it depends on environmental conditions and the number of trees in close proximity to the house. The algae will come back quicker in a wooded area as it thrives in damp, dark areas.

Have a question we did not answer? Let us know by sending us a message.